Knowledgebase

 ADD-ON DOMAINS

The Basics You can have multiple domain names share the space on your cPanel account. It works...

 CHANGE DNS ZONES WITH ADVANCED DNS ZONE EDITOR

Default DNS Zone The default DNS zone will likely look similar to the below picture though the...

 CHANGE OR CANCEL YOUR DOMAIN

If you just registered a domain, and either due to error or otherwise, you need to cancel or...

 CHANGE YOUR PRIMARY DOMAIN

Pre-Domain Change Checklist Before changing the primary domain on your account, there are some...

 CHOOSE YOUR DOMAIN NAME

A domain name is an important part of your website's online presence. It's how potential visitors...

 CONVERT EXISTING NAMED TO NSD

Convert Existing Named to NSD NSD is an open-sourced server program for the Domain Name System...

 DNS EXPLAINED

Like a letter in the post office, an address or coordinate is needed to locate a website in the...

 DOMAIN REGISTRATION

ICANN (Internet Corporation for Assigned Names and Numbers) regulates domain registrations and...

 FLUSH YOUR DNS

Most operating systems and DNS clients will automatically cache IP Addresses and other DNS...

 GOOGLE APPS FOR DOMAINS

See below for some (or all) of the things that need doing, depending on the extent you want to...

 HIDE YOUR WHOIS INFO

Can I hide my WHOIS information? ICANN rules and regulations for the domains registered through...

 HOST MORE THAN ONE DOMAIN OR SUBDOMAIN

Yes, it is possible to host more than one domain on your account. You can do so right from...

 HOSTNAME COULD NOT BE RESOLVED ERROR

If the DNS for your hostname is not set up correctly, you may receive an email saying something...

 LIBERTY NAMES OF AMERICA SCAM

Q: I got a letter about renewing my domain from Liberty Names of America... is this legit?​A: NO!...

 NAMESERVERS

What is a nameserver? A nameserver (sometimes called a DNS server) is what translates a domain...

 PARKED DOMAINS

You've registered 'example.com' and signed up with Greenix360. But, you also have 'example.net'...

 PING YOUR DOMAIN

The PING command is used to test the connection and latency between two network connections. The...

 POINT YOUR DOMAIN TO US

We recommend that you change the nameservers for your domain to the ones we provide so that our...

 PREVIEW YOUR SITE WITHOUT CHANGING DNS

You can add your domain name(s) to your hosts file (circumvent DNS) by doing the following for...

 RE-REGISTER EXPIRED DOMAIN

If your domain expired and you need to re-register it you will need to contact your registrar  to...

 REGISTER A NEW DOMAIN

You can register a new domain for your website with us! You can do so while signing up for new...

 REGISTER YOUR DOMAIN WITH YOUR WEB HOST

Should you register your domain with the same people that host your website? The answer depends...

 RENEW OR AUTO-RENEW YOUR DOMAIN

If you received an email entitled 'Upcoming Domain Renewal Notice' asking to renew your domain,...

 RUN TRACEROUTE

In computing, traceroute is a computer network diagnostic tool for displaying the route (path)...

 SET UP A WILDCARD SUBDOMAIN

Wildcard subdomains allow users of a domain-based WordPress multisite network to create new sites...

 SET UP DNS FOR OFFICE 365

Note: if you have a Shared hosting account, please contact Support for help setting this up. If...

 SET UP NAMESERVERS AT REGISTRAR

In order for people to find your website, you will need to configure DNS and set nameservers. You...

 SET UP SPF RECORD FOR GOOGLE APPS MAIL

This guide will walk you through setting up a SPF record for your Google Apps mail. In order to...

 SUBDOMAINS

What IS a sudomain?  You have a domain name 'example.com'. A subdomain would look like...

 TEMPORARY PREVIEW URLS

You can now temporarily preview your website before DNS has been pointed to our servers via a...

 THE DIFFERENCE BETWEEN DNS (NAMESERVERS) AND A RECORDS?

Domain Name Server DNS stands for Domain Name Server. It is a service that works in a server. And...

 TRANSFER YOUR DOMAIN

Transfer Your Domain to Greenix360 You always maintain complete control over your domain. As the...

 TROUBLESHOOT YOUR DNS ISSUES

If your domain name isn't resolving to the server (like if you go to your domain in your browser...

 UNLOCK YOUR DOMAIN WITH THE REGISTRAR LOCK

What is a Registrar Lock? If you have a .com, .net, .org, .name or similar domain name, the...

 WHAT IS A DOMAIN REGISTRAR?

Domain names are managed through several regional domain registries. When you register a domain,...

 WHAT IS AN EPP CODE?

An EPP code is a unique identifier used by registrars that only the registrant can access. It is...

 YOUR DOCUMENT ROOT FOLDER

The document root is the folder where the website files for a domain name, your website, are...